The Customer
(SMB)

• Measure the true costs of print, on all devices, at an end-user level.
• Implement print policies for cost reduction and charge-out at the point of print decision-making: the end-user’s desktop.
• Easy to set-up and configure; auto-discovers devices and user identities.
• System comes pre-loaded with theme-based rules for cost reduction, cost recovery and green initiatives; rules are easily customized through a structured Wizard.

The Customer
(Enterprise Corp Finance)

• Measure the true costs of print, on all devices, at an end-user level.
• Analyze print volumes and feature usage by organizational units and location.
• Implement print policies at the point of print decision-making: the end-user’s desktop.
  Analyze user compliance with policies.
• Printelligence’s adaptive business rules system keeps messaging fresh and evolves with the organization.

The Gatekeeper
(IT Manager)

• System uses pre-existing print-queues; no need to rebuild.
• Easy to set-up and configure; auto-discovers devices, servers, and user identities.
• No single point of failure to put print at risk; runs on clients, with central server only for data aggregation.

Administrator
(Printing Services Manager or IT Admin)

• System comes pre-loaded with theme-based rules for cost reduction, cost recovery and green initiatives; admin user can easily customize rules’ criteria, thresholds and target user groups.
• Rules can be back-tested on historical data to gauge their impact before implementing.
• Rules can be targeted to the most appropriate user groups (e.g. heavy users of color printing).
  Meta-rules prevent end-user complaints by enabling the administrator to tune how often a user sees a message, relative to their compliance level.
• New employees are trained on print policies as they do their work.
• Analytic reports enable the administrator to gauge rules’ effectiveness on target user groups.

• Business rules can be written to impose an appropriate level of interaction with the user, ranging from a fade-in/fade-out message to a popup dialog that interrupts print.
• Printelligence meta-rules adapt to end-user’s behavior, minimizing interruptions over time; popup message frequency is conditioned to avoid excessively repeating messages.

The Print Services Provider
(OEM)

• By embedding Printelligence into the firm’s standard operating procedures (corporate DNA), stickiness is generated thus (reducing customer churn) making it difficult to switch providers.
• System can be branded for the print services provider reinforcing their brand and associating it with desirable initiatives such as environmental or social responsibility.
• Pre-sales print study provides a clear picture of ROI to the customer and assists consultative selling process.
• As a hosted offering, Printelligence can be positioned as value-added sales tool to provide to your channel partners.
• Analytics of print behavior by organizational units (end-user) gives service provider a deeper understanding of the customer.
• Analytics and adaptive business rules enable delivery of continuous improvement in print services price-performance to both executive and end-user audiences.
• Printelligence maintains the customer’s interest in print management by enabling the organization to adapt print policies over time.
• Printelligence enables the service provider to discover new ideas for effective print management from the community user base.
• Print provider can help customer implement green initiatives through business rules built into the system.
• Print management system enhances other managed services, providing baseline data needed for planning, and follow-on data for measuring cost-effectiveness.